How-To

Regenerating Authentication Details
Once you have created your Tugger, you may have reason (or a requirement) for a new Username and Password for those accessing the Odata. We would certai...
Tue, 11 May, 2021 at 2:37 PM
Change a Tugger's Settings: snyc duration, historical data from...
If you wish to change how much historical data is poled, or how often updates are performed - or even the name of your Tugger; this can be accomplished by a...
Fri, 24 Jun, 2022 at 3:42 PM
Where are my Tuggers?
Once you have logged into Tugger, if you do not see your Tugs then select My Tuggers; any available will be displayed as shown below. Note that the Tugs...
Fri, 24 Jun, 2022 at 3:18 PM
Setting Up Tugger for the First Time
There are various guides available in the Step-By-Step-Guides, these include the following for Tableau users: Tableau Users: Exporting Tugger Data. ...
Fri, 24 Jun, 2022 at 1:45 PM
Report Refresh Error
We offer two solutions, with a third option, to the issue detailed below. If you’re seeing similar screens to below, when refreshing data in Power BI D...
Fri, 2 Sep, 2022 at 10:47 AM
CASH Users: Include Your Company Logo in Your Reports
  The process for importing your data into Power BI desktop remains the same.   If no logo is required, performing the previous actions will give the sam...
Fri, 24 Jun, 2022 at 2:49 PM
How to Replace OData Credentials in Microsoft Power BI
How to replace Odata credentials: In Microsoft Power BI desktop Click Transform data(1) dropdown and select Edit parameters(2). On the...
Wed, 18 May, 2022 at 4:13 PM
Re-Authorise Your Tugger Integration
Need to Re-Authorise your Tugger Integration? It is possible that you will receive an email request to Re-Authorise your Integration; this could be for ...
Fri, 2 Sep, 2022 at 8:48 AM
CASH Users: How to find your Network Path for the Data Folder
When installing the Tugger for CASH App, the path to the database on your server is required. If you are installing the Tugger App on the server that CASH i...
Fri, 24 Jun, 2022 at 2:41 PM
Power BI Desktop: Refresh Error > OData (and other data feeds) Bad Request
When importing templates and also data feeds such as OData, it is possible to get an error due the hierarchical nature of the settings. The error within...
Fri, 24 Jun, 2022 at 2:36 PM