The following features have been implemented to allow you to enhance the security of your account.

We'll discuss the options available, in the order they appear on your screen, once logged in to your Tugger account. It should be noted that some features are restricted to certain user-types and may not be visible to you, which includes (but is not restricted to) the Settings option displayed in the following images.

All the features described below are available with all subscription plans offered.

Support Pin Number

This feature is available close to the top-right of the screen, after logging into your Tugger account, as the image below shows. Whenever you call, email in or raise a support ticket you will be asked to quote this pin number before discussing any details with you on your account. Please note that this pin number is unique to each user within your account.

Audit Log

This feature is available under the Audit heading, after logging into your Tugger account, as the image below indicates.

From here you can see who has been logging in, and what actions they have been performing within your Tugger account.

User Accounts

Adding a user is done via the Settings Dropdown > User Accounts, as shown in the image below.

Once the user accounts page has opened up, you can see all users and their permission levels for these users. 

New users can be added by clicking on 'Invite User'indicated using the arrow in the image above.

Once the details are entered and account permissions selected, click on 'Invite User' to complete the process.

After they have been invited, they will show as 'invited' as shown in the image below; there is also the option to resend the invite if required. Deactivating or deleting the user will disable the invite in cases where you may invite the wrong user by mistake.

Security Policy

Once again, the security policy is available under Settings > Security Policy, as the image below shows.

Here, you can enable and disable the Password Expiry Policy feature.

As shown in the image below, this can set passwords to expire after a time period required by your organisation. Changing the duration of the policy, once set, will flag any that fall outside the new parameters as appropriate; in affect, forcing an expiry of passwords.

OData Whitelisting

Like some of the other options, OData Whitelisting is available through the settings dropdown, again as the image below shows. ODATA Whitelisting gives you the ability to prevent access to your ODATA feeds from any IP address other than the ones you specify (plus Microsoft Power BI and Tableau servers that would need access).

Once ODATA whitelisting is activated, you can add the IP address or IP addresses that should be given access to your ODATA URL's. 

1. Enter the IP address here.

2. Click on Update to save the address.

Should you wish to Edit or Delete an entry, the image below highlights the buttons associated with the actions.

1. Identify the row concerned.

2. Click on either Edit or Delete, depending on the desired option.

Two Factor Authentication

The Settings option provides access to this option: Settings > Two Factor Authentication, as the image below demonstrates. Please note that each user needs to configure two factor authentication for their account.

Switching on Two Factor Authentication will then present you with the following screen:

1. Turn on the option.

2. Scan the QR code using an Authenticator App such as Microsoft Authenticator and Google Authenticate on your phone.

3. Enter the two factor authentication code shown on your authenticator app.

4. Click on 'Confirm' to finish.

Your account should now be set up with Two Factor Authentication.