This guide provides an overview and covers the following topics:

  • What might affect a Browser’s suitability.
  • What should I do if I have a browser-featured install that affects Tugger’s compatibility. 

 

What might affect a Browser’s suitability.

Although we don’t recommend a particular Browser as it should work with all popular browsers, there are a couple of caveats.


Internet Explorer up to and including version 11 is no longer supported by Microsoft (https://techcommunity.microsoft.com/t5/microsoft-365-blog/microsoft-365-apps-say-farewell-to-internet-explorer-11-and/ba-p/1591666); further, older versions are far more likely to have issues.

The above link also advises that legacy Edge end-of-life came into effect on the 9th March, 2021.

Users who have Edge (from version 79, January 15, 2020) may be using a version of Edge based off Google’s Open-Source Chromium engine, which is what also powers Chrome.

To check what version of Edge you are using, copy the following (edge://settings/help) and paste into the bar at the top: where the web address goes.

This will display the About page, where you should be able to locate the Version number; at the time of writing this: Version 90.0.818.62 (Official build) (64-bit), was the latest Edge release.



Due to security considerations, we recommend users avoid using Internet Explorer, due to this dis-continued support.

We note that some organisations may have support packages that include Internet Explorer; we still recommend using alternatives.

 

What should I do if I have a browser-featured install that affects Tugger’s compatibility?

Although many of the browser extensions should not have any effect on Tugger’s usage, there are two in particular that are worth mentioning.

  1. Script Blockers: blocking Tugger will have at least some affect on the functionality provided. All the various blockers allow scripts to be enabled on the page you are on.
  2. Ad-Ware Blockers: we don’t allow advertising apps on Tugger’s website, so there is no harm in allowing them.

 

A reliable method of determining issues, is to try a browser you do not normally use; this presumes there are not similar extensions installed to your normal browser.